The Sharing Economy and its Paradoxes: A Sociological Study of Sharing Communities in Russia
Over the past decade, there has been an increase in alternative forms of economic organization: sharing economics is an insufficiently theorized and controversial empirical phenomenon. A variety of practices and motivations in the world economy.
Рубрика | Экономика и экономическая теория |
Вид | статья |
Язык | английский |
Дата добавления | 24.08.2020 |
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Those looking for accommodation, perhaps, play a greater role in ensuring cultural exchange. It also depends on the host, how deeply the visiting couchsurfer immerses themselves in the local environment. Striving to share their space, the host proposes not only their living space but also their personal space and daily routine. This is a much closer relationship than the one that the "accomplices" experience at the Darudar meetings discussed above, because the parties of exchange in couchsurfing communicate literally day and night.
"I welcome to my home those who want to communicate and walk together. I tell them about local routines, answer their questions, we walk together, such as to the colonnade [of St. Isaac's Cathedral] and along the rivers, we rent bicycles, meet other couchers, play board games, cook" (female, 31, marketer).
Each visit by a guest is a journey without leaving your home. By opening the door to a traveler, the host not only strives to show their hospitality in showing their city, but they want to derive an immaterial benefit for themselves from the stay of the "other" in their house. Just like the guest, the host wants to get an impression - by cooking or by listening to stories from the couchsurfer's life. In the long run, the host gets an important contact: they have friends elsewhere in the world.
Returning to the professional environment of Time Bank, we noted the proclivity of its participants to be socially responsible. Professionals say that in the long run they are attracted by the non-monetized benefits of a range even wider than you can find working for short-term profits in the market. Stressing the contrast between the inanimate market and the highly personified Time Bank community, informants in the latter case note the openness and sincerity of communication, cohesion, and a "pleasant bustle".
"Judging by myself, we promote our interests and realize our needs, such as helping, giving, being useful, carrying out some kind of mission. Not only to cash in here and now, money- money-money. We must still give" (female, 33, seamstress).
What meanings underlie such desires? Community members emphasize that they are not an interests-based community but are united by a commonality of values. They are led not by commercial interest but by a desire to interact with other people. With them, regular communication accompanies any transaction, and it intensifies at their regular meetings, at Time Bank events and at participant master classes. They engender interest not only in their activities but also for the people who carry out them. A Time Bank participant is thought of not only due to his or her professionalism but also as a "pleasant interlocutor", "interesting person", "extraordinary", "developed", "interested in his own growth and development", and capable of satisfying many needs at a time, which is not encountered in the market.
We are positive that many people participate in the sharing economy in order not to feel existential loneliness. Offering their resources (be it a material object, service or access to property); figuratively, the participant distributes particles of themselves to others, be it their talents and capabilities, their ability to communicate and empathy. By being involved in sharing, people involve in social activity and overcome alienation.
In the ordinary sense, social alienation is a lack of close contacts or cold, superficial and mistrustful relationships. Modern communication technologies exacerbate the problem: in constant indirect interaction, face-to-face dialogue is replaced by communication simulacra, and the while people's own representations in internet- based social networks is an idealized virtual construct, an illusory imprint of the real "I". The abundance of superficial communication atrophies the need to establish deep relationships, thus contributing to loneliness. In his "Escape from Freedom" Fromm writes about moral solitude, or the lack of value-based connectedness to others [Fromm 1994]. This situation is worse than physical loneliness, because what is lost is the very sense of belonging to a community. Overcoming this loneliness is possible, as shown by the participants of the communities that we studied.
"You find yourself in an apartment, in a family where people share with you their real lives. You are neither a tourist nor a traveler, you are a friend. The older we become, the less socially acceptable are chances to start communicating with other people. And this is just a very good chance: you find people who are absolutely the same as you are" (female, 41, teacher).
Informal expectations of collaborative consumption are growing exponentially: the further the exchange is removed from the market, the more informal commitments it creates. When one side of the exchange is deprived of the opportunity to simply pay and part ways, the exchange ritualizes and intertwines into social relations. Participants of Darudar incessantly maintain and create novel practices of involvement; Couchsurfing stands out by its cultivating hospitality, and Time Bank supports its participants in their desire to be thought of by others. Involvement in these processes creates multiple motivations to be part of a community, to build and prove their belonging, to show loyalty to a community.
Conclusion
Starting with the idea that the sharing economy is an innovative and unique in its rationality social phenomenon, we strived to unpack its functional principles.
This phenomenon receives various interpretations in the literature, by using different concepts explaining the organization of economics. The logic of the market and reciprocity become the main antagonists of collaborative consumption. Theorists of the sharing economy maintain that an unclaimed asset in personal possession has the potential for commercialization and, eventually, for a sharing economy [Botsman, Rogers 2011; Gansky 2010]. Some large-scale market players are also not far behind: internet-based businesses specializing in coupling supply and demand within P2P networks (like AirBnb or Zipcar car rental) are not shy to promote their services under the sharing economy label. Researchers locate hybrids within collaborative consumption by representing it either as an exclusive system of ownership rights [Lessig 2008] or as a system of redistribution located somewhere between gift exchange and the market.
In this study, we theorize sharing as a separate principle of resource allocation, defined by the primacy of the good rather than by the relationship of the donor and the recipient. This implies that sharing exceeds the boundaries of kindred, friend, partner, and other personal relationships - the counterparty is selected from among participants in an extended social network. The communities of people who can enjoy the benefits of shared access to resources include thousands of users of a virtual sharing platform. This requirement separates the sharing economy from small-scale local goods re-use initiatives. The platforms that we portray as part of the sharing economy exist in a virtual and anonymous social world. Moreover, we refer to a community as part of the sharing economy if it is non-profit and self-organized. We introduce the following definition of the sharing economy: it is a non-profit exchange via a digital platform and an anonymous P2P network, whose members invest their individual resources and use resources of others.
We have applied this theory to the empirical cases of three Russian platforms, previously unstudied in the paradigm of sharing. Avoiding a conventional framework for considering non-economic forms of exchange, such as "survival strategies" connecting personal ties, we assumed that sharing is focused on the object of exchange rather than on the agents of exchange and their relationships.
Likewise, the specificity of the object of exchange, and not the agent, determines the fulcrum of the sharing economy, where entry is the offer either of property or of labor. The three cases that we have selected for the field study meet this specificity: Darudar is a platform for matching the supply and demand for goods; Couchsurfing is a platform that creates temporary access to a global housing stock by registered participants; and Time Bank is a coordinated network for gratis labor activities.
The three qualitatively different cases show us that a close interweaving of formal rules and informal norms and practices determines the individual strategies of participant interaction. Table 2 summarizes the main organizational aspects of these communities.
Table 2. Main organizational aspects of the communities under study
Communities |
Darudar |
Time Bank |
Couchsurfing |
|
Resources |
Second-hand commodities |
Services |
Accommodation |
|
Size of community |
Approximately 500 thousand |
5,5 thousand |
14 million |
|
Management |
Self-administration (minimal moderation) |
Centralization (leader's authority) |
''Controlled anarchy" |
|
Degree of formalization |
Formally, direct exchange is prohibited. Informal norms of communication (informal sanctions) |
Strict formal rules (formal sanctions are specified) |
Informal interaction regulated by morals and ethics |
|
Establishment of contact |
Via personal communication |
Via coordinating center |
Via personal communication |
|
Subject of choice |
Donor |
Both client and provider |
Both host and guest |
|
Criteria of choice |
Argumentation of need |
Coordinator's recommendation |
Matching life-styles and expectations of stay |
The sharing principle involves three points. First, there needs to be the accumulation of a critical mass - at which point the system becomes stable enough due to the number of participants and the diversity of their resource potential. Second, there is a heterogeneous social portrait of participation and lifestyles. Thirdly, there is the ability to self-regulate. The latter feature, as we argue, serves as a driving mechanism for sharing. Constant communication between participants sustains the community and contributes to the practices of community-building. We found, that ongoing social activity is what legitimizes membership in the sharing community. Making a resource ready for exchange, choosing its recipient, communication before, during and after become a full- fledged part of social life.
Discussion: social underpinnings of the sharing economy
Benkler laid the foundation for the development of ideas on the sharing economy by revealing a combination of emerging technology and unutilized assets that drive the sharing mechanism [Benkler 2002]. What motivates individuals to share instead of commercialize on secondary markets, when it comes to underutilized capacities? When technology allows the widespread distribution of small volumes of surplus capacities, social exchange surpasses secondary markets. This could be explained by intrinsic motivation and a reduction in transaction costs [Benkler 2004]. Further research has made this phenomenon dependent on social rather than economic assumptions, showing that in the long term, it is not transaction costs, but rather community-building which motivates people to join the sharing economy movement [Lessig 2008].
However, the connection between technological development and the growing need for social communication has been highlighted in the classic sociological literature. Durkheim expanded on the atomizing effect of technology, increasing individualism and the division of labor: "the latter's chief characteristic is to have swept cleanly away all the older social forms of organization. One after another, they have disappeared either through the slow usury of time or through great disturbances, but without being replaced" [Durkheim 2005, p. 355]. Social psychology continues the thought, offering to solve a paradox: our contacts gather like a snowball, but we do not become less lonely. A key argument of such research is the fact that technological developments, which were conceived as connecting, have created alienation between people. Social relations degrade in constant interaction with artificial intelligence. As Turkle puts it, "digital connections and the sociable robot may offer the illusion of companionship without the demands of friendship. Our networked life allows us to hide from each other, even as we are tethered to each other" [Turkle 2011, p. 1].
Is the social practice of sharing able to solve this paradox? To help overcome social alienation? Participants of the communities studied are clearly aware of their position and understand that the exchange situation, in which they put themselves, differs both from the market and from the neighboring community . What is their rationale for sharing? It is the desire for a community that leads them to send their "I" to an aggregate level, starting with someone immediate, with whom they share their good. Both the act of separation from material property and the feeling of sharing your possession improve the sense of belonging to an imagined community of consumption by making our "I" an integral part. In a practical sense, sharing is transformed into a chain of activities: preparing your resources for exchange, choosing the recipient, and communication before, during and after, which help develop a comprehensive social life. When offering to share material and non-material objects, participants offer their recipients a part of themselves - talents and opportunities, communicative abilities, empathy and belonging to a cultural tradition - in return receiving an opportunity to brighten their day and engendering a feeling of unity.
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76. Huurne M., Ronteltap A., Corten R., Buskens V. (2017) Antecedents of Trust in the Sharing Economy: A Systematic Review // Journal of Consumer Behaviour, vol. 16, no 6, pp. 485-498.
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