Adaptive management approach development of sea ports

Development of an adaptive approach to managing the development of seaports. Characteristics of the effectiveness of its use and implementation of adaptive tools and measures for crisis phenomena in the external and internal business environment.

Рубрика Менеджмент и трудовые отношения
Вид статья
Язык английский
Дата добавления 04.08.2022
Размер файла 19,4 K

Отправить свою хорошую работу в базу знаний просто. Используйте форму, расположенную ниже

Студенты, аспиранты, молодые ученые, использующие базу знаний в своей учебе и работе, будут вам очень благодарны.

Размещено на http://www.allbest.ru/

Adaptive management approach development of sea ports

Diachenko Oleksii P.,

Doctor of Science in Public Administration,

Associate professor, Associate professor of Department of Accounting and Taxes, Odessa State Agrarian University

Gab Oleksii G.,

the teacher of the Department of Navigation and Navigation, Naval Institute of the OU «OMA»

Marchuk Pavlo V.,

Applicant National Science Center Institute of Agricultural Economics National Academy of Agrarian Sciences of Ukraine

Abstract

The article is devoted to the elaboration process of developing appropriate mechanisms to adapt management development seaports. Trends taking place in the system of national marine port infrastructure, actively cause effects on the complementary relationship between industrial and organizational management subsystems of units. This requires the creation of adaptive management of sea ports, given the specificity of the present stage of the national maritime industry.

The purpose of the article is the development and implementation of an adaptive management approach to development, the use of which will increase the possibility of the enterprise promptly implement adaptive measures appropriate to the crisis of internal and external business environment.

Scientific novelty. Researching the key purpose and directions of using an adaptive management approach to development of seaports, the following correspondence was identified:

- in case the phase of deep crisis of a seaport whose development status defined as insolvent, priority is given to the use of organizational and legal instruments, the purpose of which is to remove the seaport from the crisis and create conditions for its sustainable development;

- in case the actual status of the development of a seaport defined as satisfying, but prospects of its further functioning are unpredictable, the advantage is given to the use of technical and technological or management tools, the purpose of which is to restore the status of solvency of the seaport and to increase its level of competitiveness.

Technical and technological, management tools are also used in case the seaports being in a state of development, which is characterized as successful, in order to strengthen the market position of the enterprise in the maritime transport services market.

Conclusions. Thus, according to the research we use the urgency adaptive approach to management of development of sea ports, and the direction of appropriate transformational changes using a specific set of tools. Based on the aforementioned dominant singled out the concept of «adaptive management approach seaport development» as a complex adaptive management measures aimed at the solution of two key issues, namely the survival port in terms of the crisis by implementing the necessary protective reactions; if need updating or improving the process of adapting the port in order to implement its development strategy.

Key words: sea ports, strategic development, management, development, crisis conditions, renovation, adaptation.

Анотація

adaptive crisis management

Дяченко Олексій Петрович, доктор наук з державного управління, доцент, доцент кафедри обліку і оподаткування Одеського державного аграрного університету

Габ Олексій Георгійович, викладач кафедри штурманії та кораблеводіння Інституту ВМС НУ «ОМА»

Марчук Павло Валерійович, здобувач Національного наукового центру «Інститут аграрної економіки» Національної академії аграрних наук України

АДАПТИВНИЙ ПІДХІД ДО УПРАВЛІННЯ РОЗВИТКОМ МОРСЬКИХ ПОРТІВ

Статтю присвячено опрацюванню процесу розробки відповідних механізмів адаптування системи управління розвитком морських портів. Тенденції, які відбуваються в системі розвитку вітчизняної морської портової інфраструктури, впливають на комплементарний зв'язок між виробничою та організаційною підсистемами управління її підрозділами. Це вимагає створення систем адаптивного управління діяльністю морських портів, враховуючи специфіку розвитку на сучасному етапі національної морської індустрії.

Метою статті є розробка та запровадження адаптивного підходу до управління розвитком морських портів, використання якого підвищить можливість підприємств своєчасно впроваджувати ефективні адаптивні заходи до кризових явищ зовнішнього та внутрішнього бізнес-оточення.

Наукова новизна. Дослідивши ключову ціль та напрямки використання адаптивного підходу до управління розвитку морських портів, визначено таку відповідність:

- за умов перебування у фазі глибокої кризи морського порту, стан розвитку якого визначається як неплатоспроможний, перевага надається використанню саме організаційно- правового інструментарію, ціль використання якого криється у виведенні морського порту з кризи та створенні умов для його сталого розвитку;

- за умов, коли фактичний стан розвитку морського порту характеризується, як задовільний, але при цьому перспектива його подальшого функціонування є непередбачуваною, перевага надається використанню саме техніко-технологічного чи управлінського інструментарію, ціллю використання яких є відновлення стану платоспроможності морського порту та підвищення рівня його конкурентоспроможності;

- техніко-технологічний та управлінський інструментарій також використовується у разі перебування морських портів у стані розвитку, який характеризується як успішний, з метою посилення ринкових позицій підприємства на ринку морських транспортних послуг.

Висновки. Відповідно до проведеного дослідження нами обґрунтовано актуальність застосування адаптивного підходу до управління розвитком морських портів, визначено напрямки введення відповідних трансформаційних змін із використанням набору конкретного інструментарію. На основі означених домінант виокремлено концепт «адаптивний підхід до управління розвитком морського порту» як комплекс адаптивних заходів управління, орієнтованих на розв'язання двох ключових проблем: забезпечення виживання порту в умовах дії кризових явищ шляхом запровадження необхідних захисних реакцій; у разі потреби оновлення чи удосконалення процесу адаптації порту з метою забезпечення реалізації стратегії його розвитку.

Ключові слова: морські порти, стратегічний розвиток, управління, кризові стани, реновація, адаптація.

Formulation of the problem

adaptive crisis management

The constant change of the competitive environment, as well as the influence of crisis phenomena, puts the need for the domestic enterprises, in particular seaports, to find new development approaches and activity management, as they become unable to make necessary adjustments in time to the developed strategy. In this regard, the problem of developing and implementing an adaptive management approach is getting more attention, that will increase the enterprise's ability to implement appropriate adaptive measures to the crisis phenomena of the external and internal business environment.

The adaptive approach as a whole determines that the enterprise as a single holistic system of development is constantly in the process of adaptation to the market conditions, and therefore it should continuously implement the corresponding transformational changes.

Analysis of recent researches and publications. The issues of development of the maritime industry in Ukraine were investigated by M. Maltsev, V. Miroshko, O. Merkt, O. Diachenko, I. Gryshova, O. Karpenko, G. Prodchenko, O. Nikoluk, V. Haustova, P. Marchuk and other authors [1-8]. In their point of view, the adaptive approach is characterized by situational and flexible features, which makes it possible to embody the adaptation measures not only into the activity of the enterprise, but also into the management system.

It should be noted that the adaptive approach is based on the use of the attribution «adaptation», the content of which is disclosed in a response to transformational changes in the conditions of development that will generate factors for reducing the efficiency of the enterprise development. Hence, the adaptive approach practically requires the systematic monitoring of the external conditions of the enterprise development and, as a consequence, implemention of appropriate management directions to eliminate or minimize its negative impact on the implementation of the strategic priorities of the enterprise.

Today, it is rational to explore the adaptive approach by the following actions: as the adaptation process presented by the system of consecutive steps concerning to transformation of the economic potential of the enterprise in the areas of survival, maintaining the actual level of development and its growing; as a result of adaptation, rearranged such as enterprise development, which is already adapted to changes in the external business environment; as a result of the enterprise capacity building; as the ability to adapt, that is the ability of an enterprise to respond in a timely manner to any changes in market conditions or crisis phenomena [1].

The purpose of the article. Given the considerable relevance of the above, the purpose of the article is to investigate and to use an adaptive management approach to development of domestic seaports to remove them from a crisis that is already in place or is about to occur. At the same time, it is necessary to arrange such tasks as ensuring the efficiency of production, implementing the necessary transformational changes in port asset management.

The basis for determining the need to use an adaptive management approach to development of seaports should be their production area by type of provision of relevant services.

Presenting the main material

Based on our study on the attributes of «development», «management» and «adaptation» in the adaptive development of the enterprise, it is advisable to disclose the appearance of new or improvement of existing specific criteria for positive influence, the content of which is inextricably depends on the action of the main and secondary factors of external business-centering for the development of an enterprise. Moreover, to regulate the influence of these factors and phenomena on the development of the enterprise at each stage of its management, it is worthwhile to improve the adaptive mechanism, where the main tasks are to justify, prepare and introduce effective development management scenarios of an enterprise, which are assigned to management and marketing.

The domestic management model was developed through the use of a certain set of industrial relations that historically have been formed within the development of the maritime ports system. With the development of the national economy, new forms and methods of industrial relations are gaining momentum, where the domestic management model is aimed at the transformation through the constant increase of the value of the private sector in the conditions of partial preservation of state property, first of all, in strategically important sectors of the national economy [2].

With regard to the development of domestic seaports, the process of management their development is quite often observed at the individual terminals of private companies, which is separate from the management of general marine processes, which include the implementation of the relevant functions of the state in the areas of creating and maintaining the necessary level of security for the development of seaports, targeted use of port charges etc. [3].

It should be noted that the need to implement measures of adaptive management of seaports activity is caused by a number of the following factors:

a) the imperfection of domestic legislation, which is primarily aimed at responding to international standards, provoked by the development of the global maritime network or as a result of the Convention regarding environmental support and safety, as well as the regulation of national factors;

b) the need to increase the competencies of the staff, to consider their social needs;

c) flexible tariffs for maritime transport services as a result of the challenges of domestic and international maritime trade conditions, which determine the volume of provision of relevant maritime transport services;

d) dynamic implementation of scientific and technical developments in the field of maritime transport services;

e) the influence of political and economic, hydrometeorological factors.

However, the adaptation process is also directly accompanied by the risks, that is why the adaptive management system must constantly apply new methods and tools of risk management in order to avoid or minimize negative impact of risks.

According to Ukrainian Law «On Seaports of Ukraine», within the seaport area there are economic entities of any legal form, whose activity is directly related to the service of vessels, passengers, cargo, and enterprises, products and / or raw materials which are transported through the shore and the water areas of the port [4].

The modern institutional conditions for the development of domestic seaports seek to find innovative methods to manage their activities, that is why the creation of a methodological platform for creating an adaptive structure to manage the development of seaports is gaining increased attention [5].

The purpose of this research is to work out a process for developing appropriate mechanisms for the management system adaptation for the development of seaports. Trends that are taking place in the system of national marine port infrastructure, cause effects on the complementary connection between the productive and organizational subsystems management of its departments. This requires the creation of adaptive management systems for seaports, taking into consideration actual specifics of development of the national maritime industry.

Within the management of the development of the seaport, different management systems performing functional responsibilities are formed, which should be divided into the following components: management levels; management level, are divided into sub-sections, departments, bureaus, etc., and horizontal and vertical links. Balance and equality is inherent in horizontal links, while vertical ones are characterized by a sign of subordination. The need for the implementation of vertical links is due to the existence of several management levels / steps, revealed by signs of hierarchy. It should be noted that the development management system can be formal, informal, linear or functional [6].

One of the stages of creating a management system for the development of seaports is the separation of management subsystems, which presents the hierarchical relationships between them and interacting with each other, where the main function is to determine the organizational dimensions of the management subsystems, delimiting their functional responsibilities, the structure of communication support with other management subsystems and outline their tasks. It should be noted that the process of creating any control system is more universal by the nature. There are three main stages of its creation:

1) creation of a common management system;

2) elaboration of structural subsystems of management with description of the corresponding relations between them;

3) differentiation of functional responsibilities between management subsystems.

It should be noted that the system of management of seaports is formed and operates depending on the specifics of the developed strategy of their development, the specifics of the development of their organizational and economic mechanisms and should meet the challenges of the external environment. Therefore, it should be adaptive to these changes, which are: matrix, design, targeting and network systems. Each system must be able to respond preventively and constructively to the challenges of the external environment by initiation the necessary security responses to ensure the implementation of a seaport development strategy [7].

The formation of an appropriate management system for the adaptive development of seaports should be focused on solving two key problems, namely: ensuring port survival under crisis conditions by introducing the necessary protective reactions; if necessary, update or improve the process of port adaptation in order to ensure the implementation of its development strategy. Basis the above problems, the following priorities of the adaptive management approach to development of seaports are determined (Tablel).

Table 1 Directions in use of Adaptive Approach to Seaport Development Management

Directions

1.

Creating economic entities capable to ensure effective development under the conditions of crisis phenomena and producing or providing high-quality products or services that meet market requirements

2.

Ensuring a solution in case development of the crisis situation

3.

Creation of structures capable to develop effectively in today's market conditions, while providing quality port services

* Developed by the authors

The key goal and objective using the adaptive management approach to development of domestic seaports is to remove them from a crisis that is already in place or is about to occur. At the same time, it is necessary to arrange such tasks as ensuring the production efficiency, implementing the necessary transformational changes in port asset management [8].

The basis for determining the need to use an adaptive management approach to development of seaports should be their production direction by type of provision of appropriate services.

A number of tools for an adaptive management approach to development of seaports, in accordance with the considered systematization of changing structures, include:

1) technical and technological tools, which usage provides the provision a such state of port development, at which the level of technical and technological equipment of its potential enables the enterprise to enter the market of maritime transport services with high quality products / services;

2) organizational and legal tools that provides structural transformation of the assets of the enterprise;

3) management tools designed to change the information platform, staff improvement or organizational structures of the seaport.

Examined the key objective and directions of using an adaptive management approach to development of seaports, let us determine the following:

- in case of a phase of deep crisis of a seaport whose development status is defined as insolvent, priority is given to the use of organizational and legal tools, where the main purpose is to remove the seaport from the crisis and create conditions for its sustainable development;

- when the actual status of the development of a seaport is characterized as satisfied, but the prospects of its further functioning are unpredictable, preference is given to the use of technical and technological or management tools, where the purpose is to restore the state of solvency of the seaport and to increase its level of competitiveness;

- technical and technological, managerial tools are also used in the case of finding seaports in a state of development, which is characterized as successful, in order to strengthen the market position of the enterprise in the market of maritime transport services.

It should be noted that the transformational changes of the relevant structures of the seaport will require the introduction of additional investment flows aimed at upgrading or innovation, introduction of modern technologies, activation of innovative opportunities [9].

Taking into account the innovative requirements and the ability to make effective decisions to enhance the innovative development opportunities of the seaport become the main platform to build new sustainable competitive advantages.

The implementation of any innovation process or innovative product / service will affect the performance of the seaport, namely: the level of production costs, the level of quality and the pricing policy of the products or services provided; rating of the seaport in the industry, its reputation; the level of activation of innovative opportunities; the level of port adaptability to crisis phenomena; degree of satisfaction of consumer needs and customers' requirements.

The process of seaport adaptation should be carried out in such a manner, to fully meet the requirements of the high-tech infrastructure of the seaport industry, the vectors of industry development, as well as the level of competitiveness of maritime transport services.

However, the place and importance of the seaport as well as the methods of implementing adaptive measures and ways to achieve them should be taken into account while implementing the adaptation process and the directions of insertion of the appropriate transformational changes. This is possible by conducting research on the internal and external conditions for the development of the seaport.

The development of seaports through the implementation of adaptive approach measures can occur along many vectors, both sequentially and synchronously, however this is all determined by the current state of port development and the external environment. Moreover, the adaptation process can be considered as a means of overcoming the contradictions that arise both between the established development of the seaport and the market conditions.

The transformational changes that will come with the adaptation process can occur in the areas of reforming organizational methods, technical and technological update of the production process, improving the information platform, adaptating the components of the potential subsystem to the modern development requirements, activating innovative processes at each stage of production.

The effectiveness of restructuring projects is expressed in increasing sales of products, increasing the competitiveness of products, rational use of resources, reducing production costs. By the nature of casuality and reactions to external influences, distinguish between deterministic and probabilistic (stochastic) systems, which are characterized by different degrees of complexity. Distinctive features of complex systems are the hierarchy of construction, the diversity of structural and functional relations between system elements, the ramification of the information network, and intensive data flow [10].

Various structural and functional relationships in complex developing economic systems form their organizational and economic structure, which influences the results of the company. Organizational and economic structure is a hierarchical interconnection of a set of different interconnected «centers of responsibility», which include administration and units that provide the implementation of goals and functions of management and production. In this case, the center of responsibility should be determined as a system object that ensures the completion of the complete production cycle in the field of management, production, supply, etc., and a distinctive feature of which is a fundamental ability to function independently, in isolation from a complex economic system and in the structure of any other similar system.

Conclusions

According to the conducted research, we have substantiated the relevance of applying an adaptive management approach to development of seaports, determined the directions of introducing appropriate transformational changes using a set of specific tools. On the basis of the identified dominans, the concept of «adaptive approach to seaport development management» was singled out as a set of adaptive management measures aimed at solving two key problems, namely: ensuring the survival of the seaport in crisis conditions by introducing the necessary protective reactions; if it is necessary to update or to improve the seaport adaptation process in order to ensure the implementation of its development strategy.

References

1. Hryshova,I.Yu., Diachenko,O.P. (2019). Analitychne zabezpechennia derzhavnoi polityky rozvytku mors'kykh portiv Ukrainy. Menedzher. Biuleten' Donets'koho derzhavnoho universytetu menedzhmentu, 82, 1, 5-16 [in Ukrainian].

2. Merkt,O.V. (2002). Metodychni zasady stratehii rozvytku mors'kykh torhovel'nykh portiv e konkurentnomu seredovyschi. (Master's thesis). Kyiv [in Ukrainian].

3. Miroshko,V. M. (2007). Stratehichne planuvannia ekonomichnoho rozvytku vantazhnykh portiv Ukrainy. (Master's thesis). L'viv [in Ukrainian].

4. Verkhovna Rada of Ukraine. (2012). About the sea ports of Ukraine: The Law of Ukraine. Holos Ukrainy, vol. 13.06.

5. Hryshova,I.Yu., Diachenko,O.P. (2019). Derzhavna polityka rozvytku mors'kykh portiv Ukrainy v konteksti rozvytku mizhnarodnykh transportnykh korydoriv. Investytsii: praktyka ta dosvid, 3, 5-11. DOI: 10.32702/23066814.2019.13.5 [in Ukrainian].

6. Mal'tsev,M.M. (2015). Suchasnyj stan rozvytku natsional'noho portovoho kompleksu. Teoretychni i praktychni aspekty ekonomiky ta intelektual'noi vlasnosti, 2 (12), 185-190 [in Ukrainian].

7. Hryshova,I.Yu., Diachenko,O.P. (2019). Derzhavna investytsijna polityka rozvytku mors'kykh portiv Ukrainy. Investytsii: praktyka ta dosvid, 11, 97-102. DOI: 10.32702/23066814.2019.11.97 [in Ukrainian].

8. Nikoliuk,O.V. (2018). Mytna lohistyka v Ukraini: poniattia, problemy ta perspektyvy rozvytku. Suchasnyj stan haluzej natsional'noi ekonomiky Ukrainy: problemy ta shliakhy ikh vyrishennia: kolektyvna monohrafiia / Za zah. red. d-ra ekon. nauk, prof. I.I. Savenka, d-ra ekon. nauk, dots. I. O. Sedikovoi. Kharkiv: TOV «Prom- Art» [in Ukrainian].

9. Myshchak,I. (2018). Problems and prospects of legislative support of innovation development in Ukraine. Scientific Papers of the Legislation Institute of the Verkhovna Rada of Ukraine, 6, 34-43. https://doi.org/10.32886/ instzak.2018.06.05 [in Ukrainian].

10. Global Competitiveness Report 2016-2017. URL: http://www3.weforum. org/docs/GCR2016-2017/05FullReport/ TheGlobalCompetitivenessReport2016-2017_ FINAL.pdf (Last accessed: 19.12.2019).

Список використаних джерел

1. ГришоваІ.Ю., ДяченкоО.П. Аналітичне забезпечення державної політики розвитку морських портів України. Менеджер. Бюлетень Донецького державного університету менеджменту. 2019. Том 82. № 1. С. 5-16.

2. Меркт О. В. Методичні засади стратегії розвитку морських торговельних портів у конкурентному середовищі: автореф. дис. ... канд. екон. наук. Київ : НАУ 2002. 18 с.

3. Мірошко В. М. Стратегічне планування економічного розвитку вантажних портів України: автореф. дис. ... канд. екон. наук. Львів, 2007. 20 с.

4. Про морські порти України: Закон України від 17.05.2012 р. Голос України. 2012. 13 черв.

5. ГришоваІ.Ю., ДяченкоО.П. Державна політика розвитку морських портів України в контексті розвитку міжнародних транспортних коридорів. Інвестиції: практика та досвід. 2019. № 13. С. 5-11. DOI: 10.32702/2306-6814.2019.13.5

6. Мальцев М. М. Сучасний стан розвитку національного портового комплексу. Теоретичні і практичні аспекти економіки та інтелектуальної власності, зб. наук. праць. Маріуполь : ДВНЗ «ПДТУ», 2015. Вип. 2 (12). С. 185-190.

7. ГришоваІ.Ю., ДяченкоО.П. Державна інвестиційна політика розвитку морських портів України. Інвестиції: практика та досвід. 2019. №11. С. 97-102. DOI: 10.32702/2306-6814.2019.11.97

8. Ніколюк О. В. Митна логістика в Україні: поняття, проблеми та перспективи розвитку. Сучасний стан галузей національної економіки України: проблеми та шляхи їх вирішення: колективна монографія / За заг. ред. д-ра екон. наук, проф. 1.1. Савенка, д-ра екон. наук, доц. І. О. Седікової. Харків : ТОВ «Пром-Арт», 2018. 431 с.

9. МищакІ.М. Проблеми і перспективи законодавчого забезпечення інноваційного розвитку в Україні. Наукові записки Інституту законодавства Верховної Ради України. 2018. №6. С.34-43. https://doi. org/10.32886/instzak.2018.06.05

10. Global Competitiveness Report 2016-2017. URL: http://www3.weforum. org/docs/GCR2016-2017/05FullReport/ TheGlobalCompetitivenessReport2016-2017_ FINAL.pdf (Дата звернення: 19.12.2019).

Размещено на Allbest.ru

...

Подобные документы

  • Investigation of the subjective approach in optimization of real business process. Software development of subject-oriented business process management systems, their modeling and perfection. Implementing subject approach, analysis of practical results.

    контрольная работа [18,6 K], добавлен 14.02.2016

  • Company’s representative of small business. Development a project management system in the small business, considering its specifics and promoting its development. Specifics of project management. Problems and structure of the enterprises of business.

    реферат [120,6 K], добавлен 14.02.2016

  • Milestones and direction of historical development in Germany, its current status and value in the world. The main rules and principles of business negotiations. Etiquette in management of German companies. The approaches to the formation of management.

    презентация [7,8 M], добавлен 26.05.2015

  • Organizational structure of the company. Analysis of the external and internal environment. Assessment of the company's competitive strength. Company strategy proposal. Structure of implementation and creation of organizational structure of management.

    дипломная работа [2,7 M], добавлен 19.01.2023

  • The main reasons for the use of virtual teams. Software development. Areas that are critical to the success of software projects, when they are designed with the use of virtual teams. A relatively small group of people with complementary skills.

    реферат [16,4 K], добавлен 05.12.2012

  • The concept and features of bankruptcy. Methods prevent bankruptcy of Russian small businesses. General characteristics of crisis management. Calculating the probability of bankruptcy discriminant function in the example of "Kirov Plant "Mayak".

    курсовая работа [74,5 K], добавлен 18.05.2015

  • Evaluation of urban public transport system in Indonesia, the possibility of its effective development. Analysis of influence factors by using the Ishikawa Cause and Effect diagram and also the use of Pareto analysis. Using business process reengineering.

    контрольная работа [398,2 K], добавлен 21.04.2014

  • Theoretical basis recruitment and selection methods: internal or external recruitment, job resume, job interview. Recruitment process design and development. Evaluation of methods of recruitment and selection on example of "Procter and Gamble".

    курсовая работа [73,2 K], добавлен 03.05.2012

  • Analysis of the peculiarities of the mobile applications market. The specifics of the process of mobile application development. Systematization of the main project management methodologies. Decision of the problems of use of the classical methodologies.

    контрольная работа [1,4 M], добавлен 14.02.2016

  • The impact of management and leadership styles on strategic decisions. Creating a leadership strategy that supports organizational direction. Appropriate methods to review current leadership requirements. Plan for the development of future situations.

    курсовая работа [36,2 K], добавлен 20.05.2015

  • Проектирование совокупности взаимосвязанных бизнес-процессов предприятия как трудоемкий процесс по их моделированию. Модели прямого и обратного реинжиниринга в рамках стандарта моделирования бизнес-процессов IDEF0 на примере компании Destiny Development.

    курсовая работа [918,5 K], добавлен 22.04.2014

  • The main idea of Corporate Social Responsibility (CSR). History of CSR. Types of CSR. Profitability of CSR. Friedman’s Approach. Carroll’s Approach to CSR. Measuring of CRS. Determining factors for CSR. Increase of investment appeal of the companies.

    реферат [98,0 K], добавлен 11.11.2014

  • Types of the software for project management. The reasonability for usage of outsourcing in the implementation of information systems. The efficiency of outsourcing during the process of creating basic project plan of information system implementation.

    реферат [566,4 K], добавлен 14.02.2016

  • Improving the business processes of customer relationship management through automation. Solutions the problem of the absence of automation of customer related business processes. Develop templates to support ongoing processes of customer relationships.

    реферат [173,6 K], добавлен 14.02.2016

  • The essence, structure, оbjectives and functions of business plan. The process’s essence of the bank’s business plan realization. Sequential decision and early implementation stages of projects. Widely spread mistakes and ways for their improvement.

    курсовая работа [67,0 K], добавлен 18.12.2011

  • Понятия "Crisis management" и кризисных технологий. Кризисы. Составные компоненты СМ. Возможности. Технологии PR в конкурентной борьбе. Информационные и рекламные войны. Черный PR и негативные технологии. Манипулирование. Иллюстрации кризисных технологий.

    курсовая работа [40,1 K], добавлен 07.08.2005

  • Leadership and historical approach. Effect, which leader makes on group. Developing leadership skills. Exercise control as function of the leader is significant difference between managers and leaders. Common points of work of leader and manager.

    доклад [37,7 K], добавлен 13.02.2012

  • About cross-cultural management. Differences in cross-cultural management. Differences in methods of doing business. The globalization of the world economy and the role of cross-cultural relations. Cross-cultural issues in International Management.

    контрольная работа [156,7 K], добавлен 14.04.2014

  • Formation of intercultural business communication, behavior management and communication style in multicultural companies in the internationalization and globalization of business. The study of the branch of the Swedish-Chinese company, based in Shanghai.

    статья [16,2 K], добавлен 20.03.2013

  • Detection the benefits of Corporate Social Responsibility strategies that would serve as a motivation for managers and shareholders in the context of a classical firm, which possesses monetary preferences. Theoretical framework and hypothesis development.

    курсовая работа [319,5 K], добавлен 14.02.2016

Работы в архивах красиво оформлены согласно требованиям ВУЗов и содержат рисунки, диаграммы, формулы и т.д.
PPT, PPTX и PDF-файлы представлены только в архивах.
Рекомендуем скачать работу.