статья  Developing corporate management to improve the quality of customer service birutè petrosiene

• посмотреть текст работы

• полная информация о работе

Подобные документы

• Developing Service Personnel

  Considerable role of the employees of the service providing company. Human resource policies. Three strategies that can hire the right employees. Main steps in measure internal service quality. Example of the service profit chain into the enterprise.
  
  презентация [338,7 K], добавлен 18.01.2015
  

• Change and Continuity in Contemporary Business

  Impact of globalization on the way organizations conduct their businesses overseas, in the light of increased outsourcing. The strategies adopted by General Electric. Offshore Outsourcing Business Models. Factors for affect the success of the outsourcing.
  
  реферат [32,3 K], добавлен 13.10.2011
  

• Strategy of a fictious company posture cushion

  Organizational structure of the company. Analysis of the external and internal environment. Assessment of the company's competitive strength. Company strategy proposal. Structure of implementation and creation of organizational structure of management.
  
  дипломная работа [2,7 M], добавлен 19.01.2023
  

• Customer relationship management

  Improving the business processes of customer relationship management through automation. Solutions the problem of the absence of automation of customer related business processes. Develop templates to support ongoing processes of customer relationships.
  
  реферат [173,6 K], добавлен 14.02.2016
  

• Corporate Social Responsibility: Milton Friedman vs. Archie Carroll

  The main idea of Corporate Social Responsibility (CSR). History of CSR. Types of CSR. Profitability of CSR. Friedman’s Approach. Carroll’s Approach to CSR. Measuring of CRS. Determining factors for CSR. Increase of investment appeal of the companies.
  
  реферат [98,0 K], добавлен 11.11.2014
  

• Relationship between strategic management and leadership

  The impact of management and leadership styles on strategic decisions. Creating a leadership strategy that supports organizational direction. Appropriate methods to review current leadership requirements. Plan for the development of future situations.
  
  курсовая работа [36,2 K], добавлен 20.05.2015
  

• Logistics

  Logistics as a part of the supply chain process and storage of goods, services. Logistics software from enterprise resource planning. Physical distribution of transportation management systems. Real-time system with leading-edge proprietary technology.
  
  контрольная работа [15,1 K], добавлен 18.07.2009
  

• A famous brand – Coca-Cola

  History of development the world leader in the production of soft drinks company "Coca-Cola". Success factors of the company, its competitors on the world market, target audience. Description of the ongoing war company the Coca-Cola brand Pepsi.
  
  контрольная работа [17,0 K], добавлен 27.05.2015
  

• Эффективность внедрения CRM-систем

  Сущность CRM-систем - Customer Relationship Management. Преимущества клиенториентированного подхода к бизнесу. Формы функционирования и классификация CRM-систем. Основные инструменты, которые включает в себя технология управления отношениями с клиентами.
  
  реферат [30,9 K], добавлен 12.01.2011
  

• CRM-система как средство эффективного управления фирмой (на примере ЗАО "Сибтехнология")

  Рассмотрение концепции Customer Relationship Management по управлению взаимоотношениями с клиентами. Возможности CRM-систем, их влияние на эффективность бизнеса. Разработка, реализация и стоимость проекта внедрения CRM-системы для ЗАО "Сибтехнология".
  
  дипломная работа [5,5 M], добавлен 15.09.2012
  

• A success for manager

  Major factors of success of managers. Effective achievement of the organizational purposes. Use of "emotional investigation". Providing support to employees. That is appeal charisma. Positive morale and recognition. Feedback of the head with workers.
  
  презентация [1,8 M], добавлен 15.07.2012
  

• Принцип TQM "Принятие решений, основанных на фактах"

  Суть, цели, задачи Total Quality Management. Принцип фактической обоснованности решений. Цепочка взаимосвязанных процессов, характерная для принятия решения. История формирования и развития философии TQM, его отражение в пунктах стандарта ISO 9001-2011.
  
  курсовая работа [548,2 K], добавлен 10.12.2013
  

• Принципы всеобщего управления качеством

  Определение всеобщего управления качеством. Основные положения концепции Total Quality Management (TQM). Определение коэффициента весомости показателей качества экспертным методом. Расчёт затрат и экономического эффекта от повышения качества продукции.
  
  контрольная работа [54,4 K], добавлен 14.04.2013
  

• Principles of Management

  Organizational legal form. Full-time workers and out of staff workers. SWOT analyze of the company. Ways of motivation of employees. The planned market share. Discount and advertizing. Potential buyers. Name and logo of the company, the Mission.
  
  курсовая работа [1,7 M], добавлен 15.06.2013
  

• Model of management of company

  Analysis of the peculiarities of the mobile applications market. The specifics of the process of mobile application development. Systematization of the main project management methodologies. Decision of the problems of use of the classical methodologies.
  
  контрольная работа [1,4 M], добавлен 14.02.2016
  

• Approaches to modeling project management system for small businesses

  Company’s representative of small business. Development a project management system in the small business, considering its specifics and promoting its development. Specifics of project management. Problems and structure of the enterprises of business.
  
  реферат [120,6 K], добавлен 14.02.2016
  

• Business plan of ecological tourism

  The ecological tourism agency in Lithuania which would provide sustainable tours within the country, individual and group travel tours to eco tourists, professional service and consultation. Mission and vision. Company ownership. Legal establishment.
  
  курсовая работа [781,7 K], добавлен 11.04.2013
  

• Corporate Social Responsibility

  Detection the benefits of Corporate Social Responsibility strategies that would serve as a motivation for managers and shareholders in the context of a classical firm, which possesses monetary preferences. Theoretical framework and hypothesis development.
  
  курсовая работа [319,5 K], добавлен 14.02.2016
  

• M&A (mergers and acquisitions) deal as an instrument that increases Disney’s Global competitiveness

  Factors that ensure company’s global competitiveness. Definition of mergers and acquisitions and their types. Motives and drawbacks M and A deals. The suggestions on making the Disney’s company the world leader in entertainment market using M&A strategy.
  
  дипломная работа [353,6 K], добавлен 27.01.2016
  

• Організація роботи служби Service Desk: управління інцидентами і проблемами

  Служба Service Desk та її задачі. Процеси служби Service Desk. Управління інцидентами та проблемами. Ролі і відповідальності співробітників служби. Підбір і кваліфікація персоналу. Сучасне програмне забезпечення для служби підтримки Service Desk.
  
  реферат [338,1 K], добавлен 23.05.2015
  

• главная
• рубрики
• по алфавиту
• вернуться в начало страницы
• вернуться к подобным работам