Russian Wine Industry and Millennials' Wine Consumption Characteristics

To describe the modern Russian wine business ecosystem in detail, to compile a portrait of Russian Millennials as a generation of wine consumers. To verify the wine consuming patterns of Generation Y as well as to analyze Russian wine production.

Рубрика Менеджмент и трудовые отношения
Вид дипломная работа
Язык английский
Дата добавления 18.09.2020
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The researchers noticed that since the industry was struggling significantly at times, many wineries could not afford chemical additives, which meant that some Russian wines have historically been produced organic (Wineterroirs, 2010). In the 2000s wine industry became a contradictory subject to talk about. The market was segmented into two niches. The low-priced segment was invaded by cheap Moldavian and Georgian wines. In contrast, the high-priced segment was thoroughly taken by the global wine-producing leaders such as France or Italy. Russian wine had no marketplace to capitalize on (Judich, 2016). The luck of the wine industry was partially back in 2013, when wine was officially recognized as an agricultural product (REGNUM, 2013). This resulted in a more loyal attitude towards the industry on the part of its consumer. Also, in 2014, amendments were introduced to the fundamental alcohol law, which regulated the geographical indications on bottles, thereby clearly indicating the authentic Russian wines produced in the Russian Federation (Rosiiskaya Gazeta, 2019). The last domestic industry breakthrough happened in 2016 when the licenses for the sale of wine and the right to obtain brands for small wine producers began to cost 65 thousand rubles, while before that reform, the general licensing was the same in cost for any size of wine production and amounted to about 800 thousand rubles (Judich, 2016).

At the moment, even though more than half of Russian wines are made from imported wine materials (Wikipedia contributors, 2019), domestic wine-making is gradually gaining momentum. Marketers believe: «Russian wines have won awards and received good scores at international competitions; more and more reputable restaurants are starting to include them in their wine lists, and they are beginning to appear in retail» (Londonwinecompetition.com, 2019). Wine expert Jurii Judich claims the Russian wine industry to be at the beginning of its «rebirth»: «the growth of the exchange rate and the changing political situation forced our wine missionaries to turn their eyes to Russian wine-makers.» Last but not least, in 2019, President Putin approved the law on subsidizing vineyards. At the moment, the subsidy determines about 132 thousand rubles per hectare of vines. The Ministry of Agriculture of Russia is confident that by 2025 the area of vineyards will be no less than 125.7 thousand hectares, while in 2015, there were approximately 81 thousand hectares of vineyards in the Russian Federation (The State Duma, 2019).

The modern Russian wine regions, wine brands, and weather conditions.

There are five Russian regions to be called the main focus of modern Russian wine production. Even though the areas are located close to each other, they differ significantly in climatic conditions. Besides, the volume and range of products often also vary dramatically. These regions are Krasnodar Territory, Rostov Region, Stavropol Territory, Republics of Dagestan, and Crimea (Wikipedia contributors, 2019; Provinamira.ru,2012). Figure 1 shows the location of these regions on the map of the Russian Federation.

Krasnodar Territory provides 60% of all the wine production all around the country (Provinamira.ru,2012), which explains the abundance of famous wine brands that exist on these lands. The climate here is warm and compelling for such kind of business. Moreover, the region is considered to be very attractive in terms of general tourism and wine tourism as well, which increases the awareness about the local wine product among consumers (Russianvine.ru, n. d.). Wineries are mainly focused on the cultivation of red grape varieties, for example, “Sapervi,” “Cabernet,” “Pomegranate,” “Sauvignon ” White grapes are usually represented by the following types of wine: "Riesling," "Aligote," "Gift of Magarach," "Rkatsiteli," "Chardonnay" (Longus, n. d.; Provinamira.ru,2012). About 65 wineries are industrially operating in the region. Also, more than 100 small private farm wineries produce wines of different varieties and tastes (Russianvine.ru, n. d.). The most known wine brands in the region are represented by the following names:

Besides, small, but already quite successful and gaining popularity wineries are developing. The brands representing the industry in this segment are Villa Victoria, Lefkadia, Gunko Winery, Sikora Estate, Uzunov Winery, Divnomorskoye, Old Greek Wine Compound. It is worth noting that wine experts, who participated in this study by being interviewed respondents, mentioned many of those names speaking of the most promising wine brands in today's market.

Rostov region is often called a risky and complicated wine-making area (Wikipedia contributors, 2019) since this territory is the northernmost point of wine production in the country. However, this region is considered one of the oldest wine-making spots in Russia, famous for its table and sparkling wines (Longus, n. d). It is here, where the history of wine-making in the times of Peter the Great had begun. Speaking of the grape varieties represented in the region, it is necessary to take into account the complexity of local weather conditions. In this regard, the area mostly focuses on the varieties “`Chardonnay,' `Aligote,' `Rkatsiteli,' as well as `Muscat' and `Bianca'” (Russianvine.ru, n. d.), speaking of white grape varieties. As for the red grape varieties, they are mostly represented by the types “`Cabernet Sauvignon,' `Saperavi,' `Merlot,' `Cabernet Franc'” (Russianvine.ru, n. d.). It is noteworthy that the region is much smaller than the one described before; however, the vineyards represented in the area consider themselves very independent and exclusive (WineStreet, 2015). Six following brands are the major players on the wine market on the territory (Russianvine.ru, n. d.; Provinamira.ru, 2012; Wikipedia contributors, 2019):

Stavropol Territory is considered a very controversial wine region of Russia. Even though the weather and general climatic conditions are highly favorable for this type of activity, the wineries of the new generation are not represented in the vast territory of the region (Russianvine.ru, n. d.). The total area of vineyards consists of more than 6 thousand hectares (Skipchenko, 2019). Speaking about grape varieties grown in these territories, it is essential to mention that the region is famous for the production of high-quality wine materials (Longus, n. d). The variety of grape grown is very large. Here are represented not only the classic varieties, known and famous around the world such as “Saperavi,” “Riesling,” “Abern,” “Rkatsiteli,” “Aligote,” but also in the Stavropol Territory, they often work with grape varieties that were cultivated under the Soviet regime, for example, “Podarok Magarach,” “Amur,” “Levokumsky,” and “Platovsky” (Russianvine.ru, n. d.). It is noteworthy that despite all the favorable historical and climatic conditions, the region is currently not representative in terms of wine production. There are still wineries attempting to conquer the market (e.g., “Levokumskoe,” “Mashuk,” “Stavropol”); however, the big winery in the region (“Georgievsky winery”) in 2010 announced the termination of production of alcoholic beverages (Wikipedia contributors, 2019), and the “Praskoveyskoye cognac factory” is determined to be «local star» in alcoholic beverages production, having its large volumes of output in the strong alcohol market (Russianvine.ru, n. d.). All in all, even though the region is one of the leaders in the lands and resources available for wine production, the wineries are not significantly represented in the area, meaning the grapes grown are cultivated to be used in manufacturing other than wine as well as being transported to other regions for further wine production.

Wine production in Dagestan Region is perspective yet not well-developed (Longus, n. d). The region was one of the major wine production spots in the Soviet times. However, nowadays, the volumes are quite mitigated (Wikipedia contributors, 2019). Dagestan Republic is currently believed to be the most potent cognac manufacturer in the country (Russianvine.ru, n. d.). The potential of the region is underestimated, and it is claimed that it can be doubled if applying decent effort (Kisin, 2013). The climate is considered pretty favorable for grapes growing. The grape type majorly represented is “Rkatsiteli.” It takes over 70% of all grapes' plantations in the region (Provinamira.ru, 2012), while relatively young vineyards tend to be planting and growing “classic European” grapes' sorts such as, for instance, “Riesling,” “Chardonnay,” “Cabernet,” “Sauvignon,” “Aligote,” “Pinot Blanc” (Russianvine.ru, n. d.; Provinamira.ru, 2012). The largest producers of the region are “Izberbash wine and brandy factory,” “Kizlyar Cognac Factory,” and “Derbent Sparkling Wine Factory” (Smirnov & Information Agency Tass, 2017). Thus, although Dagestan is striving for the development of production in the wine and cognac industry, now there is almost no wine represented by this region in the market, except for several vintage dessert wines coming from the existing factories (Russianvine.ru, n. d.).

Republic of Crimea is historically a wine-making region, and its history had been rooted for centuries. The development of the industry was not stable all the time; starting from the ancient times, it was fluctuating significantly. As was mentioned above, the region was struggling the most after the implementation of the “Dry Law” in 1985. However, despite these difficulties, now the Republic being the part of the Russian Federation, is striving for rapid development (Localway, 2016). Moreover, local wine-makers have recently been focusing on crowdfunding opportunities, as well as on subsidizing financial governmental support (Wikipedia contributors, 2020). Experts say that Crimea is the region implementing current trends in modern Russian wine-making (Russianvine.ru, n. d.). It is also noteworthy that the area is immensely attractive in terms of wine-tourism, which increases the awareness of the product and significantly raises profits in the end (Girenko, n.d.). Even though the whole region is split into three main spots in terms of wine production, the climate in all the areas is quite calm and favorable for wine-making, yet different, which leads to growing various, but still grapes of equally good quality (Wikipedia contributors, 2020). However, the difference that majorly determines the cultivation of different grape varieties is the soil. It identifies the varietal composition of wines. The range of the grapes grown in the region is enormous. The most frequent sorts, though, are “`Muscat,' `Saperavi,' `Pinot Gris' and `Noir,' `Chardonnay,' `Semillon,' `Cabernet,' `Merlot,' autochthonous `Kokur,' `Traminer,' `Tokaysky,' `Rkatsiteli'” grown on the south coast of the peninsula; “`Sylvaner,' `Aligote,' `Riesling,' `Rkatsiteli,' `Merlot' and `Chardonnay'” in the steppe regions; “`Aligote,' `Bastardo,' `Riesling,'' `Pinot Fran,' although `Saperavi,' `Aligote' and `Cabernet'” in the foothills (Russianvine.ru, n. d.). The biggest wine-makers in Crimea today are the well-known wineries "Massandra," "Inkerman," "Solar Valley," "Zolotaya Balka" (Localway, 2016):

What is more, one of the trends mentioned above and rapidly developing in the region is the trend for producing organic wines, which is being bravely supported by the new ambitious project as «UPPA Winery» by Pavel Shvets, which is the only winery in Russia producing wine in the biodynamic method.

Young and promising wineries are what the region is proud of. These ambitious projects are “Oleg Repin Winery,” “Satera,” “Alma Valley”:

Last but not least, it is essential to mention the «Novyi Svet» winery, which is now the one having probably the most extended history in the whole region. The brand label is represented in Figure 22.

It is noteworthy that each winery mentioned as the one belonging to the Crimea region has its unique history and its distinctive and recognizable features (Localway, 2016). The region has recently become one of the most promising places in the whole country to produce self-sufficient wine which can compete with the world-famous foreign brands (Girenko, n.d.). Crimean brands are the brands positioning themselves as the unique and unrepeatable ones. Hence, the horizons for the future development of the wine industry in the Republic of Crimea are very promising.

All things considered, as can be seen from the data provided above, the Russian wine industry not only exists, but we may also say it prospers in some regions. Krasnodar Territory, Rostov Region, and the Republic of Crimea are the most perspective regions. They have a long and fascinating history, they are striving for the uniqueness of their brands and wine tastes, and they work on proper positioning on the market. Also, there are two regions full of yet unrealized potential. These are the Stavropol Territory and the Republic of Dagestan. Both of them were historically significant wine-making spots;

however, some struggles had led them to lag from the other wine-producing regions. The variety of brands represented on the Russian wine market proves that the industry is developing and has its potential.

Financing in the modern Russian wine industry.

In most European states, investments in wine business tend to consist of two main parts: governmental subsidizing and private funding. In Russia, the government has recently started implementing policies focused on the wine industry growth and development. Currently, the Ministry of Agriculture of Russia allocates subsidies for planting vineyards, which amount to more than 130 thousand rubles per hectare (Judich, 2016). At the same time, the state program for the development of agriculture in the field of wine-making involves the placement of 1.5 billion rubles annually to support the industry. Moreover, the Ministry of Agriculture plans to take control of excise taxes on wines produced exclusively on the territory of the Russian Federation, and, besides, to allocate about 3.5 billion rubles per year to the industry by controlling these excise taxes (Pertseva, 2018). However, the wine industry representatives believe that this support is not very helpful and not enough for the business field development (e.g., Burlakova, 2019). Also, small wineries are actively developing in Russia; however, they cannot use the status of a small enterprise and work under a simplified taxation system, since Russian legislation obliges all companies working with excisable goods to be on a standard taxation system. This means that, for example, as a result, small wineries are forced to pay more than 88% of income tax, and this is a figure other than excise taxes (Malik, 2019). It becomes evident that entering the wine market is a tough challenge; however, keeping the profits flow is even more challenging for small and medium-sized wineries. They can keep running, but on the condition of producing wine of an extraordinary type and positioning and targeting their products correctly (Pertseva, 2018). In other words, since the beginning of the 2000s, the government has been taking several measures that were supposed to help wine-makers to set new plantations and develop the industry. However, there are still significant complications, such as, for example, difficulties with the formal allocation of wine to a separate sector (not as a part of the whole alcoholic beverages industry) or lack of funding. All these factors show that even though some measures are being taken to support the industry, at the present stage, they can be sufficient neither from the point of view of the national wine culture development nor from the point of view of adequate industry financing.

There are three protective and industry supportive measures that J. Malik (2019) mentions in his work. These are the measures government can take to help the industry significantly and stimulate it for profound growth by providing the small wineries with the needed financial support. Firstly, the simplified taxation system would substantially reduce the expenses of small wine companies. Secondly, an essential and necessary measure to support the wineries could be a permit for the full use and processing of waste from wine production. This would include, among other things, the manufacture of distillates and the use of industrial waste in order to later produce other wine products out of them. The third helpful measure would be to provide small wineries with benefits for paying for electricity. Electricity consumption for such productions is very significant, due to the necessity to maintain strict temperatures in all areas during production, and Russia already has experience in providing such benefits to some industrial enterprises. Consequently, if wineries of the small and medium level were to receive such a privilege, this would ease their financial burden greatly. It is noteworthy that for the moment of conducting this study, none of these measures have been implemented yet.

What determines the investment potential in the wine market is the absolute volume of wine produced, as well as revenue in the local and foreign markets (Judich, 2016). In those terms, the Russian wine industry cannot be called attractive when it comes to private investments. “All wine-making has suffered and continues to suffer in Russia,” claims J. Malik (2019), and investors do not usually tend to allocate their funds into risky projects. S. Hatiashvili (2020) believes that the minimum investment in the wine business should be not less than 7 million rubles, because, with a smaller share, the investment simply does not pay off. Also, the expert notes that investments in wine are always of a long-term perspective, not only because the process of wine production itself requires a lot of time, but also because for the investments to pay off, the winery must go through the whole cycle of work with the product from grape planting to final delivery to the market.

Private investment in the Russian wine industry likely exists because, despite all the difficulties and evident financial struggles, many wineries of the small and medium segment still operate in the country; however, official confirmation of this was not found in the public domain. It, therefore, will not be presented in this study.

2.2 Data collection.

This study was designed as an exploratory research aiming to observe the wine industry in Russia with the defined participating parties: Millennials as wine consumers, wine business representatives, and wine experts. This is due to the reason that the issue concerning Russian wine domestic consumption is now on the primary position of its discussion and resolution. This research design will help to establish priorities in business as well as to clarify the research field perspectives and to draw following proper conclusions.

The initial research activity is dedicated to the identification of the main circumstances in which the research is set. During the previous part of the current project, such research set influencers as the history of the wine industry, central wine-producing regions, modern Russian wine brands, climate conditions, and investment potential in the field were studied. This step was particularly useful prior to the primary investigation in the area as it provided the researcher with the necessary background data for the study. However, in order to close the research gap and answer the research questions represented, a further method of data gathering was chosen as conducting semi-structured in-depth interviews with the three industry representing parties involved in the wine ecosystem in accordance with Stakeholder Theory. The number of the interviews used for the research is based on the work of Creswell (2007).

Sample, recruitment, and procedures.

Given the preference for the specific generation, the study was designed in a way to acquire all the possible knowledge about the features and traits Millennials, as a generation of consumers, marketers strive to capitalize on, have. All three interview protocols were developed following the previously gathered secondary data. Face-to-face or phone interviews were semi-structured not to limit the respondents with what they have to say. Moreover, the semi-structured approach of conducting these indepth interviews with a developed guide allowed the interviewer to be prepared, at the same time allowing respondents to express their points of view on their own terms. This was especially important in the current part since it was supposed to reveal the patterns of future research. The process of back-translation was applied to all the interview protocols: the questions were introduced to the respondents in their mother tongue, then they were translated in English and then with the use of professional translator were converted back to the original language. The initial and final versions of the interview questions were compared in order to ensure adequate information correspondence. Before participation in the semi-structured interviews, all the respondents verbally expressed their personal consent for the recording of the interview and its further usage solely for the current study. The interviews were partially transcribed under the needs of the project. Personal names were not agreed to be disclosed during the whole research process.

The whole sample for this study was initially split into three parts, since there were three separate but interconnected interview protocols to follow. The first sample was represented by six independent wine experts. In order to be participants of the research, the respondents had to meet all the following criteria simultaneously:

Table 1: First sample representatives

Respondent

Gender

Location

WE1

Female

Saint-Petersburg

WE2

Male

Saint-Petersburg

WE3

Male

Saint-Petersburg

WE4

Female

Moscow

WE5

Male

Moscow

WE6

Male

Rostov

1) Being a formal expert in the wine industry;

2) Area of professional activity: Territory of Russia;

3) Professional experience: at least three years.

All the respondents met the criteria mentioned below. Since current research is not willing to disclose the names of the respondents, as well as any kind of personal data, the names of the respondents were coded to be used for further analysis. Age and any other demographic features were not significant for the study, although the gender of the respondents was introduced. The names' coding, as well as the gender proportion of the respondents and the location of their professional activity for the first part of the sample, are represented in Table 1.

The selection of the respondents was based on cluster sampling, meaning the total population of all wine experts was divided into clusters, and then a simple random sample based on the professional background was imposed. The respondents were found with the use of the social network pages since they were running their private thematic accounts dedicated to wine. Ten experts were invited to participate; however, only 6 of them were in the final sample. The following Table 2 represents the area of professional activity for the selected respondents as well as the number of the respondents professionally occupied in each of the identified fields:

Table 2: Professional occupation of the first sample representatives

Area of professional activity

Number of respondents occupied in the area

Analyst in the wine- producing company

3

Cavist

4

Sommelier

3

Retail representative

2

Media representative

2

The semi-structured interview protocol was developed based on the research of Velikova (2013) as well as on the researcher's assumptions on what are the leading industry issues to discuss. It is to be found in Appendix III. This part of the study aimed to consider the future path of the research and to identify the crucial issues existing in the wine business ecosystem. The interview protocol was developed in order to cover three main aspects: the current state of the modern wine industry in Russia; the consumer or Russian wine description, its distinctive traits and consumption characteristics; the Russian wine- producing brands represented on the market. The responses of the interviewees reflected all the before stated objectives.

The second sample represented consisted of 12 Millennials defined as young wine consumers. They were found with the use of social media and personal connections of the researcher. Cluster sampling was implemented to the search of the participants since the Generation Y is already a cluster, from which the respondents were chosen conditionally. To take part in this project, the respondents had to simultaneously meet the whole set of criteria developed before based on the research of Silva et al. (2014):

1) Being 21-32 years old;

2) Declared themselves as wine drinkers in general;

3) Declared themselves as Russian wine drinkers or non-drinkers;

4) Tend to consume alcoholic beverages at least once in a month.

It was ensured that different genders of wine consumers and various ages were represented in the sample. A series of questions was asked looking for the insight of research participants' views regarding brands, tastes, and the image of the Russian wines served as well as the reasons affecting the neglect of domestically produced wines and the factors influencing the wine choices of Millennials in general. Since this research step was promising to provide the research with valuable insights, questions were posed in a way that members were willing to give sincere and insightful responses. Since any personal data would not be revealed in this study, in order to proceed with the analysis, the names of the respondents were coded as it is represented in Table 3. Moreover, the following table reflects the occupation of the interview participants.

Table 3: The second sample description

Participant

Occupation

Participant

Occupation

M1

Non-working student

M7

Non-working student

M2

Working student

M8

Graduated employee

M3

Working student

M9

Working student

M4

Graduated employee

M10

Non-working student

M5

Non-working student

M11

Graduated employee

M6

Graduated employee

M12

Graduated employee

Semi-structured interviews were composed based on the research of Thach and Olsen (2006) in order to reflect the stated objects of the investigation. They aimed at identifying the patterns of wine choices Millennials make as well as analyzing the factors influencing the wine purchase decisions of Generation Y. Each question was posed in a way to let the researcher identify specific characteristics of those wine consumers and the motives for their buying decisions. The protocol can be found in Appendix II. This step was beneficial in terms of further modern Russian wine consumer's portrait composition.

The third part of the sample collected for conducting in-depth semi-structured interviews consisted of 6 wine industry representatives. This is to say, people whose occupation is to produce wine and position it on the market. Convenience sampling was used when searching for the respondents since the representatives of the wine business ecosystem were not always readily available. Moreover, after conducting interviews with the wine experts, chain referral sampling was also involved in the search for the new respondents. The only criteria wine industry representatives as respondents had to meet was the main occupation in the wine-producing sectors; hence, all the respondents were either the heads of the wineries or the marketers in the wine-producing companies. Any demographic characteristics of the respondents of this category were not significant for the current research. Initially, 9 industry representatives were asked to participate in the study; however, only 6 of them agreed to take part. Also, some of the respondents did not allow to reveal personal information about them or the names of the companies they work for. Thus, it was decided to get all the names coded. However, it is worth noting that the respondents represented Krasnodar Territory, Republic of Crimea, and Rostov Region, which are the central wine-producing lands in the Russian Federation. The coding is depicted in Table 4.

Table 4: The third sample. Location

Respondent

IR1

IR2

IR3

IR4

IR5

IR6

Area of

Krasnodar

Crimea

Crimea

Krasnodar

Crimea

Rostov

activity

Territory

Territory

Region

The protocol for this set of interviews was split into three main parts: production-related, consumer-related, future-related. In the first part, the respondents were invited to discuss the production they are involved in and the characteristics of the specific wine-producing company. In the second part, customer-oriented questions were proposed when the respondents spoke about the target audiences for their product, the price segment they target on the market, and possible social and demographic characteristics their customer has. Last but not least, in the third section, wine industry representatives were asked to talk about their future plans and the challenges the ecosystem possesses for them to overcome. The protocol was developed based on previously conducted interviews and insights collected, as well as the study methodology of Thach and Olsen (2006). The interview protocol can be seen in Appendix I.

2.3 Findings.

The main objectives of this research were to analyze in detail Russian wine industry ecosystem, to compile a portrait of the Russian Generation Y as a significant wine consuming cohort in the country and also to identify the perception of the Generation as consumers by three parties of ecosystem representatives, by mainly comparing and contrasting the opinions of wine producers and Millennials themselves about their wine habits and patterns of their wine choices.

To pursue before stated aim, it was decided to implement the methodology which would allow regarding both the secondary data, such as the statistics of wine consumption in previous years, history of the wine industry in Russia, financial status, weather conditions, and economic potential of the industry and analyzing the new data collected solely for the further usage in this research. Both parts of the current research aimed to contribute to the field of study as well as to bring the researcher to answering the research questions introduced and settled at the beginning of this project. All the instruments used for the current research, such as interview protocols and interview coding, can be found in the appendixes put at the end of this paper.

The sample collected consisted of 24 in-depth semi-structured interviews, in which participants were directly involved in the business ecosystem by being either experts in the field, or consumers, or producers of the analyzed product. The research sample was split into three parts, which respectively consisted of 6 respondents, 12 respondents, and 6 respondents. Each piece of the sample contributed to further analysis and to answering the research questions posed. All interviews were coded; each interview protocol required separate coding. It was done coherently following the path of the previously structured protocol. The coding for the interviews with the wine experts can be found in Appendix IV, for the interviews with Millennials--in Appendix V, and for the interviews with wine production representatives--in Appendix VI.

2.3.1 Russian wine industry.

The first research question posed was stated as the following: What are the main features of the modern Russian wine industry? By intending to close the gap in the previous studies, the researcher used the results of all the interviews held, however, mainly appealing to the interviews with the wine experts. Table 3 and Table 4 represent respectively negative and positive Russian wine industry characteristics mostly mentioned by the wine experts.

Russian wine industry description was claimed to be a very subjective topic to discuss by most wine experts. It was called at the same time promising and too ambiguous. 5 of the 6 wine experts claimed that the industry had a great and unique history. WE4 (interview 2020) suggested: “We (Russia) are historically a wine-producing country, but people, even professionals in the industry, tend to forget about this.” As it was stated in the research setting, Russia does have a long and interesting story in wine production, which comes to ancient times; however, some may claim it not to be the most important factor when speaking of current wine consumption. When talking about the competitive advantages Russian wine industry may have over the foreign rivals, the respondent M2 (interview 2020) mentions: “They keep saying Russian wine has a great history, but why do I care if every Russian wine I tried in my life was worse than the French ones, for example? I do not think about history when I drink wine; I think about what wine tastes like”. Some of the Millennials also mentioned that even though they knew there was a history in Russian wine production, it never pushed them to consume more of Russian wine.

Indeed, Fountain and Charters (2009) explained that for many modern wine-drinkers, wine taste remains the determining consumption factor. What is more, WE2 (interview 2020) suggested: “Since the producers believe we should not forget about the history of wine production on particular territories, they need to keep reminding of it.”. It is noteworthy, though, that both wine experts and modern wine consumers agree on the fact that being a historically wine-producing country, Russia has the opportunity to increase the consumption of Russian wine by possessing it as equal to the main competitors in terms of its quality.

Moreover, all 6 experts speaking about wine industry said it was “reborning” which meant it has its potential now (mentioned by 4 out of 6 wine experts), however, “the volumes of the wine production as well as the quality of the final product used to be better during previous years”(IR6, interview 2020). WE3 (interview 2020) outlined this opinion by saying: “Potential is a great thing to discuss but does anyone think the potential is what consumer looking for in wine...”. WE6 (interview 2020) continues the idea by saying: “... our (Russian) wine industry was not just invented; it has always been possessive and demanding in terms of attention required”. However, WE2 (interview 2020) and WE3 (interview 2020) highlight the importance of acknowledging the capability for success and development. They believe that by realizing the potential of the industry, people can be drawn more towards getting to know it better, which would consequently increase the awareness among the future Russian wine consumers. Also, some of the industry representatives noted that they see how the industry started developing rapidly in the last decades. IR1 (interview 2020) claims: “We see the trend for wine consumption coming to our country. We are proud of the development we are facilitating along with other wine-producers in our region...”. As can be seen from the secondary data provided in the research setting part, the industry had its ups and downs; however, 21st century has become very significant because not only the government started interfering, but also more wine-producing companies began taking actions in order to regain the production volumes they had previously.

Among one of the most frequently mentioned descriptions of the modern Russian wine industry, the experts talked about the fact that its promising potential might directly depend on the proper positioning of the companies running in the field. WE4 (interview 2020) suggested that there is a lack of consumers who are keen on wine and “those who are really into wine and know more than average about it are about 1% of the total country population; thus, producers cannot afford to rely on those customers only”. WE6 (interview 2020) also mentioned that “Positioning is a focus for wine companies, at least it should be in bright focus.” Therefore, it is necessary for the companies that intend to develop in the industry to proceed with the promotion of their brands and focus on proper positioning of the product on the market.

Some of the respondents kept highlighting the fact that the potential of the sector cannot be underestimated and that if so, it can lead to the conditions where the industry will fail to keep up with the demands even of those consumers who are now the part of its audience (WE5, interview 2020). However, not only the positive sides of the industry were mentioned during the research. Among the most mentioned characteristics of the industry stressed by 4 out of 6 wine experts, were its economic struggles. Experts spoke about the fact that building a wine business in Russia is a very long, quite complicated, and financially demanding process. Not only the lack of governmental support contributes to these struggles, but also the need to buy the materials and equipment from foreign companies, “that appears to be very costly in both the transporting and implementation stages” (IR5, interview 2020). Evidently, positive changes in the wine business ecosystem, in general, are not possible without proper economic conditions. WE2 (interview 2020) contributes to this idea by saying: “When the economic situation in the country will change, only then the interest for our (Russian) wine will start increasing.” It is noteworthy that none of the experts were able to predict any of the future changes coming to the industry (either positive or negative ones) due to the unstable situation which has recently appeared because of the pandemic of COVID-19 in 2020. WE5 (interview 2020) claims that “instability is, unfortunately, something the wine industry in Russia has been facing for decades now, and I am afraid, no one will be able to help get rid of it in the nearest future.” Many factors are influencing the existence of the ecosystem, some of them will be discussed further; however, it is evident that without proper financial support and stable economic situation in the country, future development does not seem to be very likely.

The second leading description of the modern Russian wine industry provided by wine experts (4 out of 6 experts mentioned it) was the fact that wine-producers are not aware of the audience they target. WE6 (interview 2020) noticed: “.. .they do not have a clue of who they want to have as consumers and also of who their current consumers are, some of the producers do have their brand strong and even pretty known, but they are not aware of who they need to target and what are specific characteristics these customers seek for in a wine.” The wine industry is a very specific field, which sometimes fails to understand the needs and desires of the target audience well enough in order to succeed, that is why it is crucial to run the analyses of the target audience, to get to know what they customers look for in the wine they buy. One of the most valuable insights gained during the research was the fact that almost no company among those represented in this research (well-known wine-producing companies from 3 central Russian wine regions) has ever conducted any external analysis of target audience or the analysis of its competitors, which means that even though some companies “are good enough for the modern customer to pay attention to” (WE1, interview 2020), they lack the knowledge essential for the proper positioning on the market. This thought, though, will be reflected in the further analysis, which will compare the perception of wine consumers by industry representatives and consumers themselves.

There is also a list of the characteristics mentioned by 3 out of 6 wine experts participated in the study. All these characteristics, unfortunately, contribute to the poor image of the industry in general. “They are not communicated well with the government, and, honestly, it is not their fault,” says WE2 (interview 2020), referring to Russian wine producers. As was stated before, recently, the Russian government has started to support the industry; however, the subsidizing is not enough for the wineries of small and medium sizes to exist profitably. Moreover, “unlike many European countries, where wine culture is well-developed and prospering, in our country there is a real legislative gap in the field: government cannot realize the necessity to define the industry as an independent market player, not the part of the whole industry of alcoholic beverages; the restrictive measures have to be different; we cannot afford to have second Dry Law now,” claims the respondent WE5 (interview 2020). Moreover, IR1 (interview 2020) describes the process when the wine-makers compile the applications and come to the government asking for support and proper legislative establishment of the industry. Many wine industry representatives believe that there still would have been no shifts in the formal industry perception, if only they and their colleagues did not apply many efforts and involve all the connections possible to get the deals moving (e.g.IR1, interview 2020 and IR4, interview 2020).

What is more, the half of the respondents from the first sample mentioned that wine producers were unaware of the proper price segment for their product on the market. “Price plays too big of a role today,” says WE4 (interview 2020). WE1 (interview 2020) adds to the thought by explaining: “They want to balance value for money, that is why they make their wine cheap, but people do not want it too cheap.” Thus, even though often wine producers strive to balance what they propose to the price they are asking for it, sometimes they forget that many consumers do not want to buy the products either too cheap or too expensive, they want to find the average price, because they psychologically trust it more (Cook, 2018). The same regards the other characteristic, that the half of the experts mentioned: wine producers do not know their place on the market. Experts believe that when placing wine either in HoReCa or in retail, wine producers still tend to lose their money because they do not analyze the market enough to understand where to put their product more efficiently (WE2, interview 2020; WE6, interview 2020).

Last but not least, some experts call the industry “too presumptuous” (e.g., WE6, interview 2020). They believe it has reasons for the representatives to be proud of. However, sometimes the wine- producing companies, especially those of a high segment, set the price for their product, which is not adequate in the current market circumstances. WE5 (interview 2020) confirms: “They want people to buy their wines frequently, but they do not comprehend that there are only true wine knowers who would buy Russian wine that costs more than 800 rubles”. This is to say, sometimes, in order to get more profits, producers tend to over-increase prices for their products, which leads to the demand decrease.

All things considered, the responses of wine experts, wine industry representatives, and Millennials as modern wine consumers as well as the secondary data collected beforehand were used to answer the first research question posed: What are the main features of the contemporary Russian wine industry? Table 5 presents the characteristics that not only were the most common to mention among Russian wine experts but were also supported by the opinions of other stakeholders and the secondary data introduced.

Table 6 Characteristics of the modern Russian wine industry

Positive Russian wine industry characteristics

Negative Russian wine industry characteristics

Has its unique history

Too presumptuous

Has great potential

Not knowing its place on the market

Promising if positioned well

Unaware of proper price segment

“Reborning”

Not communicated well with the government

Facing economic struggles

Not aware of its target audience

Not capable of proper positioning on the market

2.4.2 Russian Millennials' wine choices.

At the beginning of this project, it was said that there is a lack of studies describing the patterns of the wine choices Millennials make. Moreover, there seems to be no research analyzing those patterns in the wine consumer behavior of Russian Millennials in particular. That is why it was decided to contribute to closing this gap with this study by providing the answer to the second research question: What are the characteristics of Russian Generation Y as a generation of wine consumers? To answer this research question, the same methods as previously were applied: both the secondary data and the data collected with the use of semi-structured interviews contributed to the analysis.

The sample consisted of 12 Russian Millennials who claimed themselves as either Russian wine drinkers or non-drinkers. The respondents were initially asked about their knowledge of wine. There were equal parts of Millennials who claimed that they were quite keen on wine in general; Millennials who believed they knew more about wine than the average consumer did, and Millennials who were not very aware of wine types and tastes tending to make a wine purchase under the influence of some external factors. Also, there was only one respondent who was completely aware of their choices and tastes. To generalize, it can be said that on average, Millennials know their tastes. Still, they also tend to be influenced by some external factors, since they are not very sure about their wine preferences yet. Figure 23 represents everything described above. What is more, the majority of the respondents claimed that they are used to consuming wine either every week or even 2-3 times a week, which may let us assume that wine habits of those consumers are quite strong and the research may rely on the information they provide.

There is a set of characteristics that were revealed during the analysis of wine choices made by Millennials. One of the first questions posed for the Millennials asked them about the channels of wine purchase. It is noteworthy that Millennials revealed an interesting pattern of consuming wine mostly either in bars (restaurants) or by buying wines in the supermarkets. Ml (interview 2020) noted: “My friends and I, we usually go to the bar to have some wine in a pleasant company, but we also love to drink wine at home, so the nearest supermarket serves really well for that.” It is worth saying that most of the respondents revealed bars and supermarkets as equally important channels for them to buy or consume wine. However, 6 respondents said that they also appreciated specialty wine stores for the larger varieties of unusual wines represented and for the intimate atmosphere usually created in those stores. M5 (interview 2020) and M8 (interview 2020) even expressed the idea that they are more likely going to buy more expensive wine in a specialty store rather than in any supermarket because they believe those stores are safer to by wines of good taste and quality.

Interestingly, only 3 respondents out of 12 Millennials expressed the tendency of buying wine online. Mll (interview 2020), for example, suggested that it was the safest way for their family to get a bottle of wine during the pandemic with no necessity to leave home. Still, otherwise they had never ordered wine online before. Respondents M5 (interview 2020) and M8 (interview 2020) noted that they appreciated the offerings of the specialty shops to deliver wine for free for the regular customers. However, we might assume that online channels can only be accessible and available due to some unpredictable circumstances. M6 (interview 2020) confirms the idea by saying: “Ordering wine online always seemed like a weird idea to me; however, now, during these times when no one wants to go out of home, it does not sound so strange anymore.” Nevertheless, both bars (restaurants) and the supermarkets remain the most frequent channels for people to buy wine in.

Following the interview protocol developed based on the previous studies as well as on the results of the interviews conducted with wine experts, the respondents-Millennials were invited to talk about the patterns of their wine-buying behavior. They were asked to describe the occasions in which they generally consume wine. All 12 respondents identified “special occasion” as a reason to buy a bottle of wine. Mll (interview 2020) also claimed: “Even though I think wine is for special occasions solely, I perceive many life events as special occasions, so for me, those occasions can happen a couple times a week.” Some other Millennials expressed the idea that despite believing to consume wine mostly for special occasions, sometimes other reasons also appear. Thus, for example, 5 respondents out of 12 revealed their habit of buying wine for combining it with different meals. W10 (interview 2020) noted: “When I look at the supermarket shelves, I always think of what my dinner is going to be like. Proper combination with food is very important”.

What is more, an equal number of 5 Millennials responded said that they sometimes buy wine due to the price-connected reason (e.g., there is a sale in the supermarket for the specific type of wine). M7 (interview 2020) mentioned: “Sometimes it happens, yes, I see a pretty bottle of wine on sale, and I buy it, why not, I perceive it as a wise decision to save some money still buying a good product.” What is more, WE1 (interview 2020) also noted that it is a typical pattern for modern wine consumers to try new types of wine while they are on sale for some reason and that sometimes wine-producing companies strive to capitalize on that by setting up some social wine events, where the wine of some brand is discounted.

One more critical pattern of wine choices Millennials, as wine consumers make, is the description of their first wine experiences. The majority of the respondents said that for the first time in their life, they had tried wine in a family; however, the moment when they started perceiving wine as a sole beverage, deserving attention came many years later. Respondents M3 (interview 2020) and M7 (interview 2020) noted that their families were the ones to introduce them to wine, however, only at the age of 20-21 years old, they realized the value of the beverage themselves. M4 (interview 2020) adds to that by saying that they liked strong drinks more during the years of 18-22 and only after switched the tastes for wine. The conclusion from revealing this pattern may be that even though the first wine experience Millennials get most likely comes from their families, it does not influence much the wine habits Generation Y form further.

...

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