Theoretical background of CRM concept. Company description and key financial figures. Company and existing CRM system. Study of previous customer satisfaction analyses in company. Estimation of CRM usage and customer satisfaction and regression analysis.

Study of approaches to assess the impact of inflation on fixed assets of companies. Development of a method for assessing the fixed assets of companies taking into account the inflation factor. Testing this method on the materials of a specific company.

Justification of recommendations regarding the implementation of organizational support of the financial management system at small and medium-sized enterprises in the conditions of market transformation. Restructuring of the current management system.

Features improve the efficiency of public services, subject to the availability of large amounts of data using regulatory benchmarking. Analysis of productivity of different companies providing public services, on the example of several Czech companies.

Identification of the characteristics of jobs that are considered important and guided by university graduates in their job search. Recommendations for human resource management services for the compilation of materials on the promotion of vacancies.

Analysis of the interaction between the Ukrainian government and society, the effectiveness of public administration. Self-organization of the population in municipalities. Control over the activities of officials. Development of local self-government.

Characteristics of the main indicators of an assessment of risk. The place and role of these indicators in the management and organization of innovative projects. Effective determination of the level of risk associated with the activities of enterprises.

Investment policy and efficient use of enterprise capital. Analysis and classification of successful management practices applied at Russian industrial enterprises within the framework of the national project "Labor productivity and employment support".

The practice of management as a means of influencing individual workers and labor groups in general, which are necessary to achieve the goals of the company (organization). New approaches and mechanisms used in the management of the service sector.

Realization of organizational and economic bases of production and investment and innovation processes at the enterprise is a factor on which the quality of the final product depends. The specific characteristics of the quality management system.

Rental revenue from office spaces and from paid parking. The financial structure and ethos of property companies. The concept of the real estate portfolio matrix and its application for structural analysis of the polish commercial real estate market.

The main purpose of tools marketing management tools has been determined, which will allow enterprises to coordinate their activities, optimally allocate resources at all its stages and directly influence the improvement of the level of competitiveness.

The essence of personnel security and indicators used in the analysis of personnel security. The analysis of its state, development of ways of providing. The criteria are: the number of staff and its dynamics, qualifications and intellectual potential.

Threat assessment by the staff of enterprises. The research entities and personnel security measures used by security personnel in the analysis of the enterprise. Determination of the influence of the motivational system in the work of the enterprise.

Formation of a system of stimulation of employees, which allows to identify the impact of individual needs of the employee on the possibility and rationality of the use of specific tools for motivation. Individualized approach to motivation of work.

The definition of mergers and acquisitions term and its classification. Corporate governance as a factor of success or failure of M&A. Analyzes CEO’s personal characteristics, that describe overconfidence phenomenon, influence the outcome of the deals.

Clarification of the essence and elements of corporate culture. Stimulating the development of leadership qualities and creative abilities of employees. Providing career growth. Remuneration with a focus on final results. HR management based on teamwork.

The importance of place and culture in which people have grown up to their feelings and behaviours. The effects of culture in international human resource management. The strategic HR issues for POG company and to find for them adequate solutions.

The study at investigating the influence of Information and Communication Technology on effectiveness of inventory control in the public senior high schools on the way to healthy green development. Specific objectives were to determine the role of ICT.

Ensuring the effectiveness of management in the information sphere. Determining the role of psychological factors in the preparation and implementation of strategic tasks. Application of methods of personality psychology in collective decision-making.

The purpose of study is to find out in what way do value determinants influence consumers` choice of online and offline food. The practical implementation is supposed to be recommendations for restaurants and online services on how to improve its work.

The role and importance of information support and methods of analysis of production stocks at agricultural enterprises. Benefits of automated inventory analysis - faster data collection, timely identification of material needs, reduced resource wastage.

Research tasks for the modernization of the site of the enterprise. Determination of critical areas in the development of the enterprise as a diversified structure. Methodical support of high-tech business management in the field of information portal.

The state of information support of strategic management in the conditions of the formation of Society 5.0. and the directions. It is noted that at the current stage of the development of society. The target orientation of strategic accounting.

Functional-purpose approach to the formation of the enterprise information system. The concept and classification of IP, their components, components and elements. Complementary scheme of the procedure for the creation and operation of enterprise IP.

Development of a structural model of information technology management personnel, which allows in contrast to the existing to solve the problem of personnel management in an integrated and unified system of principles based on the process approach.

Analyzed the level of modern development of the auto industry. Researched the largest car manufacturers in Europe and the United States. The popular auto sales program of warehouse club Costco, which represents consumers in negotiations with car dealers.

Concept of innovation consumer utility. Technology of the innovation consumer utility formation according to stages of the innovation process to provide innovation activity. Determining the necessary coefficient of relative reduction in cost per unit.

Peculiarities of innovation and entrepreneurship. The concept of an entrepreneur and characteristics that determine the effectiveness of his activity. The meaning of innovation management. Franco-Austro-Norwegian scientific tradition of innovation.

Goals of the CRM systems. Functions of the customer relationship management. Artificial intelligence and cloud technologies in the customer relationship systems. The development of the customer relationship management systems. Chat bots integration.